# Store Credit & Coupon

{% hint style="success" %}

* [How do I apply my credit?](#how-do-i-apply-my-credit)
* [How do I apply my coupon?](#how-do-i-apply-my-coupon)
* [I forgot to apply a promo discount coupon to my order, can you refund me the discount?](#i-forgot-to-apply-a-promo-discount-coupon-to-my-order-can-you-refund-me-the-discount)
  {% endhint %}

### <mark style="color:red;">How do I apply my credit?</mark>

You can apply your store credit balance during checkout.

<div align="left"><figure><img src="/files/R6d3xyy3lyo9b45eclN0" alt="" width="375"><figcaption></figcaption></figure></div>

***

### <mark style="color:red;">How do I apply my coupon?</mark>

There is a field called "Discount Box" on the checkout page.\
Enter your discount code and click "**Apply**" for this discount to be credited to your order.

<div align="left"><figure><img src="/files/xE6WZPvsjbm2v1cFVvnF" alt="" width="375"><figcaption></figcaption></figure></div>

***

### <mark style="color:red;">I forgot to apply a promo discount coupon to my order, can you refund me the discount?</mark>

Regretfully, we cannot apply discount coupons after the order has been placed as our merchant takes payment at the time of purchase and discounts are outside the capabilities of our refund system.


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